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26 Mar 2012 BE Techniques Deliver Business Results

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Jeff Wolfin

Jeff Wolfin has 21 years experience in sales, customer service, marketing, consulting and training. He specialises in the delivery of sales and customer service training and coaching programmes. His clients include: SAP, BT, B&Q, Reuters, Lloyds TSB, Unilever, New Look, Schroders and The Post Office.

He began life as an IT systems analyst with NCR Corporation. He subsequently graduated through project management, marketing, sales and account management roles in the CRM market.

He then joined the management team of a start-up software and consultancy business where he was responsible for developing a worldwide learning infrastructure for salespeople and consultants. This included developing a web enabled knowledge management capability as well as managing the development and global deployment of attitudinal change programmes, sales skills workshops, coaching programmes and CBT initiatives.

Jeff then moved on to PA Consulting where he had responsibility for developing business, delivering consulting projects and acting as a mentor to other consultants. His assignments included managing the development of a blended learning environment for a global telco and delivering a Europe-wide sales management development programme for a leading software company.

Jeff also runs specialist personal effectiveness workshops that equip participants with the attitudes, beliefs and skills that enable them to perform at their maximum potential in all aspects of their lives.

Jeff is a graduate of Leeds University. He is also a Master Practitioner of NLP (Neuro Linguistic Programming) and a Football Association Junior Team Coach.